Improving the way work gets done must include a proactive emphasis on helping employees perform their jobs in ways that align them with organizational and business plans.

Change initiatives succeed when the job - the roles and accountabilities - of each person are clearly linked to business objectives.

A select list of the processes that Prism has helped clients include:

• Define core organizational processes and competencies

• Identify the gaps that exist in the present Human Performance Management System as it relates to its ability to meet the human performance needs of the organization.

• Create or enhance their human performance support system, including:

  • Conducting job analysis for each new or changed position

  • Developing job profiles for each job category

  • Creating or enhancing recruitment and selection guidelines, tools, and training for each category and job

  • Designing a process to keep the description of job categories current

• Create or enhance a formal and informal process to assess human performance and output, including electronic reporting methodologies and 360-degree review processes.

• Create or enhance a usable performance feedback and development/ enhancement process, which includes:

  • Coaching to modify behavior that is not acceptable or that is acceptable but could be improved.

  • Training and development activities to provide opportunities for personal and professional growth and development as it relates to knowledge acquisition, skill enhancement, or skill development.

• Create a process to continually monitor and enhance the Performance Management System